{"id":184,"date":"2025-01-01T07:56:57","date_gmt":"2025-01-01T07:56:57","guid":{"rendered":"https:\/\/ocular-surgical.com\/shop2\/?p=184"},"modified":"2025-01-05T16:12:48","modified_gmt":"2025-01-05T16:12:48","slug":"terms-conditions","status":"publish","type":"post","link":"https:\/\/ocular-surgical.com\/shop2\/2025\/01\/01\/terms-conditions\/","title":{"rendered":"Terms & Conditions"},"content":{"rendered":"

Welcome to Ocular-Surgical.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order or using our services.<\/p>

1. General Information<\/strong><\/h3>

1.1 Ocular-Surgical.com is owned and operated by Awan Medical Industries (SMC-Pvt) Ltd., located in Sialkot, Pakistan.
1.2 These Terms and Conditions govern the use of our website, products, and services.<\/p>

2. Products and Pricing<\/strong><\/h3>

2.1 All products listed on our website are manufactured by Awan Medical Industries (SMC-Pvt) Ltd.
2.2 Prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
2.3 Product descriptions and images are provided for informational purposes only and may vary slightly from the actual product.<\/p>

3. Ordering and Payment<\/strong><\/h3>

3.1 Orders can be placed directly through our website or by contacting us via email or phone.
3.2 Full payment is required to process an order. Accepted payment methods include bank transfers and other methods specified on the website.
3.3 All transactions must be in the specified currency unless agreed otherwise.<\/p>

4. Shipping and Delivery<\/strong><\/h3>

4.1 We deliver products globally, with shipping costs calculated at checkout.
4.2 Estimated delivery times vary depending on the destination. Delays due to customs clearance, holidays, or unforeseen circumstances are beyond our control.
4.3 The buyer is responsible for any import duties, taxes, or additional fees imposed by their country.<\/p>

5. Returns and Refunds<\/strong><\/h3>

5.1 Products can be returned or exchanged within 14 days of receipt, provided they are unused, undamaged, and in their original packaging.
5.2 Refunds will be processed after we receive and inspect the returned item. Shipping fees are non-refundable.
5.3 Custom or personalized products are not eligible for return unless they are defective.<\/p>

6. Warranty and Liability<\/strong><\/h3>

6.1 All products come with a limited warranty against manufacturing defects.
6.2 The warranty does not cover misuse, accidental damage, or normal wear and tear.
6.3 Our liability is limited to the replacement or repair of defective products and does not cover any indirect, incidental, or consequential damages.
6.4 We shall not be held liable for any delays or failure in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, or governmental actions.<\/p>

7. Intellectual Property<\/strong><\/h3>

7.1 All content on this website, including text, images, and logos, is the property of Awan Medical Industries (SMC-Pvt) Ltd. and is protected by copyright laws.
7.2 Unauthorized use, reproduction, or distribution of any content is strictly prohibited.<\/p>

8. Privacy Policy<\/strong><\/h3>

8.1 We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy<\/a> for detailed information on how we collect, use, and safeguard your data.<\/p>

9. Limitation of Use<\/strong><\/h3>

9.1 You may not use our website or products for any unlawful or unauthorized purpose.
9.2 We reserve the right to suspend or terminate your access to our website if we suspect any violation of these terms.<\/p>

10. Governing Law and Dispute Resolution<\/strong><\/h3>

10.1 These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.
10.2 Any disputes arising from the use of our website or services shall be resolved exclusively in the courts of Sialkot, Pakistan.
10.3 For international customers, disputes may also be resolved through binding arbitration in accordance with international arbitration rules, with the venue to be mutually agreed upon.<\/p>

11. Changes to Terms and Conditions<\/strong><\/h3>

11.1 We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
11.2 Continued use of our website after changes are posted constitutes your acceptance of the revised terms.<\/p>

12. Contact Us<\/strong><\/h3>

If you have any questions or concerns about these Terms and Conditions, please contact us:
\ud83d\udce7 Email: info@ocular-surgical.com<\/a>
\ud83d\udcde Phone: +92 331 6625785
\ud83d\udccd Office Location: Sialkot, Pakistan<\/p>","protected":false},"excerpt":{"rendered":"

Welcome to Ocular-Surgical.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an … <\/p>\n

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